Training for new sales representatives Essay Example | Topics and Well Written Essays - 500 words

Training for new sales representatives - Essay Example es should be learn how to target potential customers, contacting the potential customers through phone calls or impromptu visits at their homes or work places. Securing appointments is the main aim of prospecting sales. The second training objective should be communication skills. The sales people should have the knowledge on how to communicate well with customers, how to build a rapport, how to listen to customers, and how to connect with customers (U.S. Department of labor, 2014). Moreover, this involves establishing credibility, building trust, and understanding the customer’s needs. In addition, the sales people should be aware of the fact that how they present themselves will heavily influence the sale. The training program should also focus on closing the deal. Apparently, making sales is the ultimate objective of training new sales representative. The training should also cover how to overcome rejections from customers, maintaining confidence in selling the products and services even when turned down, doing follow ups on proposed appointments, negotiating strategies with the customers and determining alternative solutions that will lead to a sale. Upon completion of the training, the sales people should be ready to find customers, know how to communicate properly with customers, how to persuade a sale indirectly and be able to close the deal. The sales people should be aware of the fact that not everyone approached will be friendly and so confidence will be highly needed. The sales people should also know the performance expectations and targets in order to deliver quality performance (U.S. Department of labor, 2014). Quality performance is only achievable if a person has the determination and drive to work towards the targets set. The target-training group should possess certain skills, needs, and interest like excellent sales, negotiation skills, excellent communication skills, high levels of confidence, be a team player, possess good organizational,

Project Management for Construction Assignment

Project Management for Construction - Assignment Example As per my observations, I have proposed a number of actions that could be taken by the company in the near future. The findings of my analysis are explained one by one. The project as per contract No.205 is for a total sum of 10,000,000 and has been prepared under the JCT 98 format. Initially, the company had calculated the internal budget for the project and had projected it at 9,500,000, out of which 750,000 was allocated for package contracts. the project is still ongoing and has been facing some problems of late, which will be discussed in the forthcoming paragraphs. From the existing financial records, the total cost of the project incurred by the company has so far been close to 6,750,000, out of which 6,200,000 was spent on paying the package contractors and suppliers. However, the amount that has been obtained from the client since the commencement of the project has been to the tune of only 5,850,000, which means that the company has spent an extra amount of 900,000 on this project. In fact, it can be seen that the spending of the company has been more directed towards the package contracts and has in fact been more than the income that has been obtained from this project so far. This suggests that the company has not been efficient enough in monitoring the deficit, which has resulted in an extra investment of nearly a million pounds into the project that is yet to be cleared by the client. Apart from this, I have calculated the ... Apart from this, I have calculated the retention ratio at 10%, which is usually deemed quite less, especially for bigger projects such as these. At present, the company owes around 300,000 to the package contractors, out of which around 100,000 meant for a contractor has become insolvent. This leaves the existing dues to the package contractors at 200,000. I would like to note here that the situation on the part of the client has not been encouraging in terms of their financial performance during the past year. The shares of Rus Ting plc have not been performing well and their value has dropped by as much as half of their value. The poor performance of the client can be further reflected by the fact that they are yet to pay their certified installment due last month. To make matters worse, bad weather over the past few months has been constantly hampering the smooth flow of work at the construction site. The major concern of the company at the present moment is with regards to the time of completion of the project. By taking various factors into account, it has been estimated that the project would be completed three weeks behind schedule. Under such a situation, the company would have to pay up to 90,000 under Liquidated and ascertained damages to the client. Thus, it can be seen that apart from the outstanding costs that have been incurred by the company, another danger still looms large if no immediate steps are taken to bring about a change in the company's strategy and practices.Apart from these problems that the project is facing at the moment, there have been various other problems that have been hampering the progress of the project from time to time.

The Crucible by Arthur Miller Essay Example for Free

The Crucible by Arthur Miller Essay he Crucible emerged from a true story which makes the play more convincing. It was based on the Salem, Massachusetts Witch Trial in 1629. At the time people were extremely religious and believed in witchcraft and devilry. It was strictly forbidden for people to dance, sing, and laugh and if they were discovered doing these activities, they were accused of witchcraft and many were to die of this. Miller decided to write a play which would heighten Americas awareness of the impending of the communist in the 1950s. It is important for the audience to understand the historical background, and understand what living in Salem, Massachusetts was like in the 17th Century. The people of Salem were Puritans- descendents of the Pilgrim Father, who arrived in America from England in 1960 because they wanted a stricter way of life with regard to their religion. Their lives consisted of working, eating, sleeping and praying. Any kind of enjoyment was prohibited. This meant that singing and dancing was forbidden and seen as an interaction with the devil. People of Salem believed in witchcraft, and in 1692, many people were accused and hanged because of this. People incriminated each other, both neighbours and friends. This shows that although on the surface, society appears united, cracks were beginning to emerge. In the 1950s there was a modern day witch hunt in America. Instead of hunting witches Free thinkers, That is people who had individual thoughts were accused of disloyalty and communist sympathies, which often resulted in loss of their jobs. In order to protect themselves, just as in The Crucible, they blamed others. The Crucible was inspired by Millers experiences of the 1950s. It was Senator Joseph McCarthy who created the hunt for communists. The similarities between the Crucible and McCarthys accusations of the 1950s were denounced. Without proof or evidence the inciting of fear and suspicion would lead in the 1950s to the eventual break up of families and friendship as people accused each other of disloyal acts against America. This was to lead to America becoming permeated by paranoia and scepticism. Before the audience even meets Abigail, they find out that she is a trouble maker with an endless capacity for dissembling. In the opening act between Parris and Abigail, tension rises as Parris persistently questions her about the night they were dancing in the woods, what did you do with her in the forest? But Abigail denies any accusations and always defends herself, But we never conjured spirits. However Parris does not stop questioning her and feelings begin to heighten when he mentions witchcraft, trafficked with spirits in the forest. Abigail vehemently assents herself by saying, we never conjured spirits. At this stage she is trying to defuse the situation but the audience are already experiencing a steady rise in tension.

An Analysis of Singing to Wolves Essay -- Singing to Wolves

   An Analysis of â€Å"Singing to Wolves†Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚      The poem,   â€Å"Singing to Wolves† is a modern poem,   that tries to explain to the reader how wonderful solitude is,   but also considers it’s negative side,   with the example of a lonely girl.   The poem starts off with a brief encounter into the history of Wales,   and talks about the Llanthony monks,   who the reader is told were unloved by the Welsh,   and thus driven to a lonely life in the wilderness.   By reading this poem,   it seems as though being unloved is a popular reason for solitude.   After this brief insight into Wales’ history the reader is then taken back to the realms of modern day living.    â€Å"Why should we stay here singing to wolves?†    This opening sentence seems to act as a kind of question,   which is answered in the course of the poem.   At first it sounds like a stupid thing to do,   but eventually the reader realises that the wolves become very symbolic in the poem.   Wolves are thought of as being ruthless hunters of the wilderness,   and one could hardly imagine them being impressed by the singing of any person. For the monks the Wolves were those that despised them (the Welsh),   and by â€Å"singing† to them,   they were actually trying to convince them of their belief etc.   And seeing as no-one ever listened to them,   they may as well sing to the wolves,   as they take just as much notice of them.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   However the wolves also have another interesting metaphorical meaning in the poem.   These days they no longer roam Britain,   and have all died out,&nb... ...flowers†¦Ã¢â‚¬     Another interesting thing that the poet makes use of is semicolons.   These are used throughout the three stanza’s.   The point of these semicolons is to make the sentences seem longer,   and bring a certain amount of continuity to it.    â€Å"†¦said Llanthony monks;   and left for soft living†¦Ã¢â‚¬     Once one has recognised the ideas behind the text,   one realises that the poem tries to make the reader think about the world he lives in,   and maybe even prompt him into looking more deeply into his way of life,   and try not to simply follow the pattern that everybody else makes.   The poet has don this by using the example of the monks in the past years,   and the little girl in our modern world.   Maybe he wants the reader to find a medium between becoming a statistic,   and singing to wolves.

Brain Injury Essay

Describe the possible signs, symptoms, indicators or behaviours that may cause concern in the context of safeguarding. A Person may abuse by either inflicting harm or failing to prevent the harm occurring. Some of the behaviours indicating possible concern with regards to safeguarding children are: Physical abuse: such as bruises to parts of the body, fingertip bruising (grasp mark), bruises of different ages in the same place. Outline bruises (hand prints, belts or shoes). It could be burns, bites and scars and fractures, poisoning or drowning. Physical harm could also be when a parent/carer makes up medical symptoms or deliberately causes illness in a child/young person Neglect: such as the child/young person being undernourished, having dirty skin and hair, dirty or soiled clothing, inappropriate clothing for the weather, hunger and stealing food, always being tired, being withdrawn, being left unsupervised inappropriately and not being given any medical care. Neglect may also occur in pregnancy, if the mother is taking illegal drugs or excessive alcohol. Sexual: abuse such as recurrent urinary infections, genital and rectal itching and soreness, inappropriate behaviour regarding age and ability, inappropriate level of sexual knowledge, and sexual abusive behaviour toward others, lack of trust, regression, become isolated and withdrawn. Emotional abuse such as low self-esteem, attention seeking behaviour, nervous behaviour, continual rocking, hair twisting, delayed development, and self harming. Describe the actions to take if a child or young person alleges harm or abuse in line with policies and procedures of own setting If a child or young person alleges they have been harmed or abused I would listen carefully to them and stay calm. I would not show repulsion or shock. I would show that I believed the child and would reassure them. I would give them time to talk and wouldn’t hurry them. I would take notes ‘in the moment’ and record facts correctly. I would not put words into their mouths or ask closed questions I.E: â€Å"What happened, rather than did they hit you?† I would let them talk as much as they wanted to and not interrupt them. I would not promise the child/young person that I would not tell anyone and explain that I may have to tell the appropriate people. The degree of confidentiality will be governed by the need to protect the child/young person. Depending on the situation I would either call my supervisor or manager to discuss there and then, or go straight back to the office and discuss face to face with my supervisor or manager. I would then type up the report whilst it was fresh in my mind. If the child was not safe or at risk of harm and had to be removed from the home I would wait until the appropriate people attended. Depending on the severity of the abuse, I may call the police, child protection and health professionals. We have a duty of care by law to report any safeguarding issues/concerns with the appropriate people. We should NOT confront an alleged abuser.

Priority Sector Lending - 28386 Words

The Draft Technical Paper on Review of Priority Sector Lending, prepared by the Internal Working Group set up in Reserve Bank under the chairmanship of Shri C. S. Murthy, Chief General Manager-in-Charge, Rural Planning and Credit Department, was placed on the RBI website on September 30, 2005 for public opinion. Subsequently, on November 8, 2005 one subparagraph has been added under paragraph 6.10 of the Technical Paper. DRAFT TECHNICAL PAPER BY THE INTERNAL WORKING GROUP ON PRIORITY SECTOR LENDING This Draft Technical paper does not necessarily reflect the views of Reserve Bank of India SEPTEMBER 2005 RESERVE BANK OF INDIA RURAL PLANNING AND CREDIT DEPARTMENT CENTRAL OFFICE MUMBAI CONTENTS Sr. No. 1 Section 1†¦show more content†¦In December 2004, it was decided that direct advances to priority sector will be encouraged, thus beginning a phased withdrawal of eligibility in special bonds of specified institutions. 1.3 In paragraph 90 of the Annual Policy, ibid, it was stated that â€Å"one view is that lending to any infrastructure project should be made eligible for priority sector lending while making subtargets fungible within the overall target. There is another view that enlargement of areas has resulted in loss of focus. It is also held that credit growth in housing, venture capital and infrastructure has been strong while it has been sluggish in agriculture and small industries. Further, it is argued that only sectors that impact large population, weaker sections and are employment-intensive such as agriculture, tiny and small industry should be eligible for priority sector. Since there are several issues that need to be considered in this regard, it is appropriate that these are debated and examined in depth†. 1.4 In order to examine the issues raised in the Annual Policy, it was decided that an Internal Working Group be set-up for the purpose. a) to examine the need for continuance of priority sector lending prescriptions; b) to review the existing policy on priority sector lending including the segments constituting the priority sector, targets and sub-targets, etc.; c) to examine the suggestions received regardingShow MoreRelatedPriority Sector Lending2487 Words   |  10 PagesPRIORITY SECTOR LENDING Some areas or fields in a country depending on its economic condition or government interest are prioritized and are called priority sectors i.e. industry, agriculture. These may further be sub divided. Banks are directed by the state bank of the country that loans must be given on reduced interest rates with discounts to promote these fields. Such lending is called priority sector lending. The different segments of the priority sector are as follows: 1.  Ã‚  Ã‚  Ã‚  Ã‚   Agriculture 2Read MoreThe Case Of China s Credit Policy1552 Words   |  7 Pagespolicy lending under the Chinese planning system. Budgetary funds were to be utilized to finance Chinese investment and production. Thus, policy lending was one of the main instruments of financing economic growth and development. The importance of policy directed lending for China s overall economic growth and development was later reduced by the rise of the more market-oriented non-state economic sectors. This type of lending has evolved into a vehicle for financing a certain state sectors thatRead MoreOriental Bank of Commerce analysis Essay1150 Words   |  5 PagesExposure to different sectors Performance analysis -Segment Analysis -Asset Quality Restructuring/Provisioning -Key ratios -CAR and capital requirement -Peer analysis -Camel Road ahead/Future Outlook OVERVIEW HEADQUARTERS: GURGAON, HARYANA Mr. S L Bansal Chairman MD Founded established in Lahore in 1943 Nationalised in 1980 GTB amalgamated into OBC in 2004 Crossed Business mix of Rs 2 lakh crore in 2010 Reorientation of lending strategy from Large CorporatesRead MoreEssay On Credit Advancements963 Words   |  4 Pagesthe advances in different sectors and the techniques to control the level of bad loan and advances in banking sectors. In the era of globalization the entire banking sector and financial institution is facing lot of problem. 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The Narasimham-II Committee was tasked with the progress review of the implementation of the banking reforms since 1992 with the aim of further strengthening the financial institutions of India.[4] It focussed on issuesRead MoreBanking Sector Reform in India1406 Words   |  6 Pages both in the industrial sector and the financial sector, released a variety of forces that propelled India into a new growth trajectory.2 In this paper, we are going to assess the role that the banks played in making this growth happen and the impact that these reforms had on banks. We start with a brief history of banking regulation in India. We then move on to outline some of the principal reforms that were implemented in the 1990s and their impact on the banking sector. Although this section doesRead MoreImproving Health, Education, And The Environment1106 Words   |  5 Pagesorganized by the UN in the past 10–15 years. Each goal is to be achieved by 2015, with progress to be measured by comparison with 1990 levels. Although the goals are sometimes numbered, the numbers are not intended to indicate any differences of priority or urgency. The goals establish threshold for measuring results for developing countries and also for the high-income countries that help fund development programs and for the international institutions that help countries implement these programsRead MoreRole of Commercial Bank in Economic Development in India1737 Words   |  7 Pagesleading role in developing other financial intermediaries and markets. Second, due to the absence of well-developed equity and bond markets, the corporate sector depends heavily on banks to meet its financing needs. Finally, in emerging markets such as India, commercial banks cater to the needs of a vast number of savers from the household sector, which prefer assured income and liquidity and safety of funds, because of their inadequate capacity to manage financial risks. Forms ofRead MoreWb, Idb And The International Development Association1279 Words   |  6 Pagespresidencies: Sub-Saharan Africa, East Asia and Pacific, Europe and Central Asia, the Middle East and North Africa, South Asia and Latin America and the Caribbean. Latin America and the Caribbean is responsible for 20% of Bank lending and for more than one third or 32% of all IBRD lending over the past decade. World Bank President Robert Zoellick (2015), in the publication, A Global Partner for a Region on the Rise, pointed out that to achieve the aforementioned objectives the Bank is committed to fostering

The Tension Between National Security And Individual Privacy

The Situation The tension between national security and individual privacy has long existed even before the development of digitized information. Recently, two main forces have advanced the debate over this balance to the forefront of the public eye: 1) the proliferation of data by private sector companies and 2) the heightened need for homeland security and public defense. With the rapid evolution of technology, companies have aggregated pools of consumer data to improve upon internal decision making. In some cases, however, this data can be leveraged to ensure national security and public safety. This juxtaposition of enterprise and security results in a blurring of the line dividing public and private sector responsibilities. The question becomes an issue of moral obligation versus legal responsibility. What are we as consumers and citizens willing to sacrifice in exchange for safety? And does the private sector inevitably succumb to obligations originating from the public sector? The company on the forefront of this issue is Apple. After the tragic events in San Bernardino, CA on December 2, 2015, the United States FBI located an iPhone 5C belonging to one of the terrorists. The FBI, however, was unable to access the phone and formally requested Apple to unlock the device to facilitate the search for information about the killers. Apple swiftly refused and after several weeks of back and forth, the FBI filed a case against Apple (Nakashima April 2016). This caseShow MoreRelatedLack Of Privacy On The Internet1404 Words   |  6 PagesThere seems to be no legal issue today that cuts so wide a swath through conflicts confronting American society like privacy. From AIDS tests to wiretaps, polygraph tests to computerized data bases, the common denominator has been whether the right to privacy outweighs other concerns of society. And with more and more people using the Internet, more and more information being passed over the Internet, more problems arise. The Internet has been an advantage in technology that has greatly increasedRead MorePrivacy Is A Vulnerable Condition At The Present Time Essay1248 Words   |  5 PagesThere is no doubt that out of all history, privacy is at its most vulnerable condition at the present time. Ironically, to secure the whole, individual safety is becoming harmed. The government and businesses are infringing individual privacy in order to protect their society. In effect, balancing between privacy and security has continuously been one of twenty-first century’s biggest controversial issues and everyone has their own views about where to value more. Throughout the essay, using variousRead MoreWhat s Your Privacy Worth You?812 Words   |  4 Pages What’s Your Privacy Worth to You? Maeson Hayes Mrs. Marlow English 2A 12/17/16 Recent scandals involving the NSA and reports about the government’s use of surveillance technology have called the current ethics of maintaining public security into question. These events have caused us to ask what our privacy is worth in an age of global terrorism. Orwell’s warning that totalitarian regimes’ reliance on surveillance and the invasion of privacy to restrict individual freedom and endanger citizensRead MoreInformation Privacy1353 Words   |  6 PagesInformation Privacy Name of the student The privacy of personal information related to the data stored on the computer systems is termed as Information privacy. The information privacy is related to privacy of personal data that is collected by various organizations for personal use. The private information can be stored in medical records, political records, criminal records, financial data, data on website or any information related to the business related which needs to be protected and keepRead MoreIndividual Privacy vs National Security5833 Words   |  24 PagesIndividual Privacy VS National Security John Williams ENG 122: GSE 1244A Instructor: Ebony Gibson November 1, 2012 Individual Privacy VS National Security Introduction Since the terrorist attack of 9/11, America has been in a high level conflict with terrorist around the world, particularly the group known as Al Qaeda. There has been many discussions within the U.S. Congress about the measures of how to effectively combat this organization and their members, here and abroad. ConsequentlyRead MorePrivacy And Its Effect On Society Essay1627 Words   |  7 PagesPrivacy can be defined as â€Å"the claim of individuals, groups or institutions to determine when, how and to what extent information about them is communicated to others. It is our right to keep information about ourselves or even things important to us from the public. Privacy allows one to express themselves without the lingering eyes and judgement of the public at large. However, privacy as we know it has degraded much with the evolution of technology in our present-day culture. Its slowly beingRead MoreThe Ethical Dilemmas That Arises From The Employer1604 Words   |  7 Pages Mor al Rights in the Work Place Abstract Many questions on privacy and electronic monitoring of employees make complex answer. This paper will explain the ethical dilemmas that arises from the employer. Research Question: Privacy and Electronic Monitoring in the Work Place? Introduction: Work is one of the most important and highly valued human activities in large part because it is necessary for so many other central human goods. Moral Rights and Work are connected because by theRead MoreReforming the NSA to Restore U.S. Credibility922 Words   |  4 PagesIntroduction On June 6, 2013, The Guardian published a story about the National Security Agencys (NSA) secret Internet surveillance program, PRISM (Greenwald and MacAskill 2013). The story was based on documents leaked by one of the most successful whistle-blowers in American history, former NSA contractor Edward Snowden. The documents that Snowden has released up to this time have shown the NSA to be heavily engaged in the collection of personal Internet activity, bulk collection of telephoneRead MoreThe Security Of Private Information Is Becoming Suspect And National Security2031 Words   |  9 Pagestheir privacy and security in an increasingly technological world. Snowden was just a symptom of the rising lawless international arena that exists in cyberspace. While technically the entire international system lacks policing, cyberspace has the unique feature of connecting every country at the click of a button, bringing citizens and industries in direct contact with each other outside of inte rnational guidelines. With an increasing understanding of technology and innovation, the security of privateRead MorePrivacy in the Workplace Essay1624 Words   |  7 PagesPrivacy in the Workplace In recent times our right to privacy has been under fire, particularly in the workplace. With the fear of terrorists in todays world, we have been willing to sacrifice some of our individual rights for the rights of a society as a whole. A majority of these changes have taken place since September 11, 2001, in an attempt to prevent future terrorist attacks. New legislation, such as the USA Patriot Act, which decreases the limitations on the federal governments ability